How much does shipping cost?
We're proud to say that Otrio Stationery & Gifts provides FREE tracked shipping to over 100 countries worldwide!
Tracking numbers are provided via email shortly after your items have been shipped.
|
Region |
Shipping Time and Method |
|
United states |
7-20 days (Free tracked shipping) |
|
Europe |
9-21 days (Free tracked shipping) |
|
Saudi Arabia United Arab Emirates |
15-30 days (Affordable tracked shipping: starts from $6 USD) |
|
Algeria, Angola, Armenia Bolivia Costa Rica Dominican Republic Ecuador, Egypt, El Salvador Ghana Honduras Iraq Jamaica Kyrgyzstan Lebanon Mozambique Namibia Paraguay Rwanda Seychelles Tajikistan, Turkmenistan Uruguay, Uzbekistan Zambia, Zimbabwe |
30-55 days (Free tracked shipping) |
|
Argentina Guam, Gibraltar India, Isle of Man Kuwait Oman Peru, Philippines Reunion South Africa, Sri Lanka Venezuela |
Unable to ship due to covid-19 |
|
Rest of the world |
14-35 days (Free tracked shipping) |
What payment methods do you accept?
We accept PayPal, debit, and credit card. We accept debit and credit cards via PayPal. To pay with debit/credit card:
Has my order been shipped?
You will receive an automatic email notification when we have shipped your order.
Can I cancel my order?
If we have shipped your order, unfortunately you cannot cancel and ask for a refund. But if we have not shipped items in your order, we will give you a refund after deducting 10% of your order value as payment processing fee.
What if I want to return the items and get a refund?
Oh no! We're very sorry that you're not satisfied with the product. Your shopping experience here at Otrio Stationery & Gifts is very important and should be a pleasant one. This is why you can make a return within 30 days of receiving. The product should still be unused.
Just email us your order #number, full name, and reason for return at care.otriostationery@gmail.com. Please also attach a picture of the outer packaging containing your tracking number. We will reply quickly, and please note that shipping fee will be borne by the customer.
My order has not arrived, what should I do?
Don't worry, all items that have not arrived within 90 days since the time you order qualify for our reship guarantee. Alternatively, you can request for a refund.
Do you offer wholesale pricing?
Yes we do! You can take advantage of our bulk discounts with our wholesale program.
Get 20% off minimum purchase $200 USD with code WHOLESALE200
Get 25% off minimum purchase $300 USD with code WHOLESALE300
Get 30% off minimum purchase $500 USD with code WHOLESALE500
To use the code, first add to cart all items you want to purchase. At checkout, enter the code. We accept debit and credit card payments via PayPal. Happy shopping🥰
If you have any other questions, please contact us at care.otriostationery@gmail.com
Thank you and happy shopping!